Even in 2025, we've seen that existing IDP platforms aren't catering to business needs. For instance, in a Statista survey, most respondents admitted to using multiple document processing software in combination with one another.
The main problem is that IDP is one part of the solution you actually need. It basically offers AI-powered data extraction. But beyond that, there's not much you can do with the extracted data.
The actual solution: Automated document processing (ADP). It goes beyond data extraction to mapping and integrating it with downstream systems.
In this article, we'll walk you through nine document processing trends that'll help businesses get a better (and complete) solution.
IDPs have been relying heavily on traditional optical character recognition (OCR) systems. These systems were rigid. They'd work only on documents following a certain format. One small change in format can completely derail the output. For instance, if a vendor's invoice deviates from standardized formats, there's a risk of inaccurate field mapping.
Unfortunately, these deviations happen way more than you'd expect.
Case in point: 25% of documents at ETTE, an IT services organization, deviate from the standard templates.
Low reliability and versatility are the biggest challenges with IDP, says Docxster's Founder, Ramzy Syed. It continuously hinders IDP adoption.
Here's where things get interesting. Companies are now showing high interest in sophisticated LLMs. These LLMs move beyond rigid templates and understand documents like a human would. You get a smart data extraction system that can extract, translate, and even generate summaries.
Top use cases for LLM in document automation
Source: Forrester Research
Syed also sees benefits in this technology upgrade.
He adds, "With the advent of LLM, not only has IDP become faster, cheaper, and more versatile, but it also brings with it a host of new applications and uses."
Ninety percent of an organization's data is still unstructured. We're talking word documents, PDF files, contracts, reports—you name it.
According to Jayanti Katariya, CEO, Moon Invoice, businesses aren't happy with existing solutions anymore. They want systems that can handle unstructured documents and adapt content based on context.
Newer document automation solutions are using AI to process unstructured documents. There's a clear shift from static templates to AI-powered, dynamic document generation. It was one of the common requirements that the Docxster team heard in customer calls. It triggered us to build a solution that can intelligently identify fields across unstructured documents. No dependency on any templates.
Katariya adds that the templateless extraction feature is particularly crucial for industries like finance, legal, and healthcare. Here, you're dealing with documents in varied formats such as contracts, invoices, prescriptions, etc.
Finance, operations, and IT leaders have been trusting on-premises solutions to have more control over data. But LLMs are tough to run on an on-prem solution. Self-hosting LLM requires high-end hardware/software configurations. The pricing of the setup may not make sense.
As more IDPs adopt LLMs, we're seeing a rise in cloud-based IDP platforms.
Rise in Cloud IDP
Source: Roots Analysis
Syed says that cloud-based IDP solutions now implement stringent data security and data protection measures. You don't have to stress about data handling if you're adopting a compliant document automation solution. For example, Docxster holds ISO and GDPR certificates, ensuring data protection as per industry standards.
IDPs have offered mainly data extraction so far. That was only halfway through document processing. You have to ensure the extracted data reaches the right systems. For example, if it's purchase data, then it must be stored in Enterprise Resource Planning (ERP) systems. A warehouse receipt would need a signature from a supervisor. That means printing the document and taking a signature.
Now with document automation, IDPs are moving beyond basic document processing and creation. You have solutions that can run a complete workflow.
Austin Benton, Founder of Speaker Drive, says that document automation can handle 40% of tasks. The routine tasks were just opening, copying, pasting, and praying nothing breaks.
“Traditionally, automation focused on generating documents faster, but now businesses are integrating it with e-signature platforms, approval chains, and CRM systems to create an end-to-end automated process. This ensures documents aren't just created efficiently but are also tracked, stored, and updated without manual intervention, reducing bottlenecks.”
— Jayanti Katariya, CEO, Moon Invoice
Many companies, particularly those in manufacturing and logistics domains want to automate their workflows without compromising control over critical documents.
Eighty two percent of senior IT leaders are concerned that a complete lack of control may lead to digital chaos. It's something we've seen with document-intensive industries as well. Everybody wants automation, but with a touch of human oversight. Just to ensure the automation actually works right and doesn't cause more harm than good.
Case in point: Nikita Sherbina, Co-Founder & CEO, AIScreen, says she'd prefer complete automation only for higher-volume and lower-risk documents. For critical documents, she's comfortable with AI doing heavy lifting of extraction. But a quick human review is important for her. |
ADP platforms are giving control back with Human in the Loop (HITL) features. Now, you can mandate human reviews. So, there's always a checkpoint where you verify what needs to be verified and let automation handle the rest.
Docxster is one example. You can add a step in your workflow where a human reviewer can come in and review the extracted data. The platform can also automatically trigger human verification of AI-extracted data if confidence thresholds (model accuracy) are low.
In short: you can effortlessly balance automation with human expertise.
Eighty four percent of enterprises are adopting no-code platforms to ease the burden on IT. Business teams want to develop workflows themselves without getting on a requirement call with the IT team for every small change.
Document automation solutions aren't untouched by this change.
New age document processing platforms using LLM and ML models can now facilitate automation on the go and support citizen developers. It's no longer necessary to hire an implementation partner or in-house IT team to build automations. It just needs any person from any team to have a little bit of enthusiasm to get started AND also scale.
— Ramzy Syed, Founder, Docxster
That's why we've also built a drag-and-drop workflow builder at Docxster. Docxster provides simple drag-and-drop features to create workflows. For example, invoice processing has three steps:
You can create a workflow to execute all these steps simply by dragging and dropping—no coding required.
Docxster's document workflow builder
There's increasing demand for the processing of multimodal data. As a result, the global multimodal AI market is growing at a rate of 37.03% and is estimated to reach $42.38 billion by 2034.
Multimodal AI market size
Source: Precedence research
But what's driving this high growth? Data diversity.
Data is becoming fluid, and so are documents. It's moving beyond PDFs/Word documents and including notes, images, and more. Companies don't want to lose out on any of this precious data.
Hemant Madaan, CEO, JumpGrowth, shares the key reason behind it. He says it transforms data processing by merging different types of information to provide a more nuanced understanding of complex situations.
For instance, Docxster can process both images and text. So, for a delivery confirmation in logistics, it can process both the image of the delivery parcel and the return slip. Combining both related text and image provides more context and reduces the chances of errors.
While IDPs took care of document extraction/processing, they still missed the last-mile of automation: document management. Either it lacked storage completely or provided storage that was a chaotic collection of files. Organizing and searching documents becomes another task.
“Organizations needed systems that could not only find relevant information but also provide it in a format that LLMs could effectively use to generate accurate, contextual responses.” — Meghana Puvvadi, Director of AI/ML Enterprise, NVIDIA
AI-powered document management features are available in the next wave of solutions like Docxster. It can intelligently search documents not just based on their metadata but also their content. You can simply type a question and it goes through the document and gets you the answer. No need to scour through multiple folders to find the details.
Docxster Drive — enabled with AI search
India witnessed nearly 600 cases of cyberattacks during the first half of 2024 alone. No doubt, companies have privacy and security concerns with document processing/automation tools.
Greg Ives, Director of Product Marketing, Nutrient, says document data privacy is becoming an increasingly critical issue. It's particularly a concern in highly regulated industries such as finance, healthcare, legal, and government. You're dealing with sensitive data, and security is paramount.
Companies want solutions that can keep data encrypted both at rest (storage) and in transit (processing).
Document processing technologies, such as Docxster, offer cloud storage that's compliant with regulatory standards like GDPR and CCPA. You can stay assured that PII data is anonymized (transformed or removed). Documents are also encrypted during processing to prevent any breach attempts.
Most companies are still using multiple document processing tools because traditional IDP only gets you halfway there. You extract the data, then what?
These nine trends solve the fundamental problem of incomplete automation. LLM support makes extraction smarter. Templateless processing handles real-world document chaos. Cloud systems make advanced AI accessible. Automated workflows connect the dots between extraction and action.
The next wave isn't just better IDP—it's Automated document processing (ADP). Complete workflows that handle everything from extraction to integration, all in one platform.
Docxster was built around these trends because we saw the same frustration in every customer call: "Great, you extracted the data. Now what?" Now you know what's next.
Document processing is the process of handling structured, semi-structured, and unstructured documents and converting them into usable data. Traditionally, document processing software relied heavily on OCR technology. But recent systems have started using AI to extract data and streamline workflows.
The main stages of document processing are:
The future of IDP is automated document processing (ADP). It moves away from traditional OCR and makes use of LLM technology. These AI features support handling documents with varying or no structure, creating automated workflows without any coding, and processing multimodal files.
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