Subprocessor List
Name
Nature of Processing
Location
Amazon Web Services
Cloud hosting, databases, caching, file storage and email delivery.
United States and India
Anthropic
AI assistant used by staff.
United States
Cloudflare
DNS, network security and reverse proxying of application traffic.
Global edge network
Fireflies.ai
Meeting transcription and note-taking.
United States
GitHub
Source code hosting and issue tracking.
United States
Google Cloud Platform
Document text recognition (Document AI) and AI-based data extraction (Gemini API).
United States
Google Workspace
Email, file storage, document collaboration and video conferencing.
United States, Europe and Asia
Grafana Labs
Application logging, tracing and monitoring.
India
Loom
Video recording and sharing.
United States
Microsoft Clarity
Session analytics on the public tariff calculator and demo-booking flow.
United States
PostHog
Product analytics.
European Union
Salesmate
Customer relationship management.
United States and India
Segment (Twilio)
Collection and routing of product analytics events.
United States
Slack
Internal team communication.
United States
Stripe
Payment processing.
United States
Docxster reviews this list at least annually and whenever a subprocessor is added or removed. Where a customer agreement requires it, Docxster gives notice of a new subprocessor before it begins processing that customer’s data.
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